Terms and Conditions

Trademark
Cleopatra is a Registered Trademarked name.

It is illegal to sell any hair extension, or hair products which carry the Cleopatra name and therefore infringe on Cleopatras Trade Mark rights. The manufacture, distribution, and sale of any counterfeit goods using the Cleopatra Trade Marks will carry severe criminal and civil penalties.

Cleopatra will enforce its Trademark rights to the full extent of the law to prevent copying of its name/products. This includes reselling of Cleopatra products, or similar type products carrying the Cleopatra Trade Mark on any auction site, website, retail store etc.

Protecting YOUR Privacy
All of us at Cleopatra Hair Extensions are committed to providing you with peace of mind in protecting your privacy. We are bound by the Commonwealth Privacy Act 1998, which sets out a set of principles concerning the protection of your personal information.

Your personal information
Personal information held by Cleopatra may include:

• Your name
• Your business name
• Current address
• Telephone number(s)
• Mobile phone number
• Fax number
• ACN or ABN numbers
• Email address
• Web site address

If you choose to not provide us with the business information we request from you, we may not be able to provide you with the services you require, or you may experience difficulty or delays in the delivery of our services and products.

How we collect personal information
Cleopatra Hair Extensions collect personal information in a number of ways, including:

• Directly from you via business cards, details provided in correspondence, over the telephone or when submitted by a form on our web site;
• Your representatives;
• From publicly available sources of information;
• When legally required to do so.

How we use your personal information
Your personal information may be used to:

• Verify your identity;
• Assist you with our products and services;
• Provide or improve our service delivery through a range of media;
• Administer and manage our services provided to you including charging, billing and collection of debts;
• Inform you of ways the products and services provided to you can be improved;
• Research and develop our products and services;
• Improve our understanding of your business to provide you with better products and services;
• Maintain and improve our business systems for improved services and product delivery.

When we disclose personal information
In order to deliver the products and services you require, Cleopatra Hair Extensions may disclose your personal information to organisations outside of Cleopatra Hair Extensions These organisations carry out our:

• Delivery activities;
• Mailing systems;
• Billing and debt collection;
• Market research.
• Data Based Marketing consulting.

Your personal information is disclosed to these organisations only in relation to Cleopatra Hair Extensions providing our products and services to you. Cleopatra Hair Extensions takes reasonable steps to ensure these organisations are subject to obligations of confidentiality or privacy in relation to the protection of your personal information.

Disclaimer
The material available through Cleopatra Hair Extensions is provided to give visitors access to relevant contact and business information. You should be aware that in making this material available, we are not providing professional advice and accept no liability arising from reliance upon this material.

We make reasonable efforts to ensure that Cleopatra Hair Extensions is available for users when required. However, we cannot guarantee to provide continuously available or uninterrupted access to the site or the material available through the site.

Copyright
Cleopatra Hair Extensions supports and encourages the dissemination and exchange of information, especially in the area of electronic media and web pages. However, copyright protects all material on this web site including text and pictures. Cleopatra Hair Extensions does not object to material being reproduced to enable the customer to make an order, but asserts our right not to have its material altered, redistributed or reproduced.